Shipping and Handling

Production Time

Production time refers to the time taken to make the hair system. It does NOT include the time used for the following things:

  • -Consulting with us
  • -Sending in old hair systems, samples and templates, etc.
  • -Discussing uncertain order details after we receive your payment.
  • -Shipping

In other words, production time is counted from the date that all the order details are confirmed, all the necessary samples and templates are received, and payment is received.

  Base size smaller than 10”x10” Base size over 10”x10”
Regular Production Time 7-9 weeks 9-10 weeks
Rush Production Time 5-6 weeks 7-8 weeks
Super Rush Production Time Please consult us before placing a super rush order.

Above production time is for most hair systems. Some complicated and special hair systems cannot be completed within that time frame, like silk top, extra-long hair and extra heavy density, etc. If you need a hair system within a specific time frame, please consult our customer service team before you place your order.

Shipping Time

hairbro cooperates with several world-renowned express companies like DHL, FedEx, TNT, UPS, etc. They ship to most countries within a week, usually 3-5 business days. For some special regions, other express service or postal service will be used and the shipping time is subject to the actual situation.
*Please be aware that any customs duty or tax involved at the customs of the customer's country will be borne by customers. The price for any order at hairbro does NOT include the customs duties or taxes. If the customer doesn't or refuses to do the customs clearance timely, the package might be returned or disposed of by the customs; in this situation, hairbro takes no responsibility and will not issue any refund for the order.

Code Profiler (Memory usage: real - 2097152, emalloc - 36506176)
Timer Id Time Avg Cnt Emalloc RealMem
cache_frontend_create 0.003776 0.001888 2 385,472 0
magento 3.534692 3.534692 1 25,766,168 0
·  EVENT:core_collection_abstract_load_before 0.059446 0.059446 1 239,800 0
·  store.resolve 0.001415 0.001415 1 134,936 0
·  session_start 0.000427 0.000427 1 10,960 0
·  EVENT:customer_session_init 0.025981 0.025981 1 89,312 0
·  routers_match 0.720895 0.720895 1 11,311,928 0
·  ·  EAV: Magento\Eav\Model\Config::_initEntityTypes 0.000978 0.000978 1 41,968 0
·  ·  EAV: Magento\Eav\Model\Config::getEntityType 0.000327 0.000327 1 92,200 0
·  ·  load_area:frontend.translate 0.061432 0.061432 1 51,808 0
·  ·  EVENT:controller_action_predispatch 0.038222 0.038222 1 2,060,408 0
·  ·  ·  OBSERVER:customer_visitor 0.000663 0.000663 1 115,880 0
·  ·  ·  OBSERVER:persistent_synchronize 0.001169 0.001169 1 158,592 0
·  ·  ·  OBSERVER:persistent 0.000466 0.000466 1 46,080 0
·  ·  ·  OBSERVER:mst_rewards_model_sales_quote_save_after 0.034664 0.034664 1 1,685,016 0
·  ·  CONTROLLER_ACTION:cms_page_view 0.416427 0.416427 1 4,776,912 0
·  ·  ·  action_body 0.416412 0.416412 1 4,776,040 0
·  ·  ·  ·  LAYOUT 0.389239 0.129746 3 4,292,680 0
·  ·  ·  ·  ·  EVENT:layout_load_before 0.000557 0.000557 1 86,496 0
·  ·  ·  ·  ·  ·  OBSERVER:mstCoreAddPreprocessedStyles 0.000270 0.000270 1 75,024 0
·  ·  ·  ·  ·  layout_load 0.167783 0.167783 1 156,512 0
·  ·  ·  ·  ·  ·  layout_package_update:default 0.161319 0.161319 1 143,712 0
·  ·  ·  ·  ·  ·  ·  layout_db_update: default_head_blocks 0.001171 0.001171 1 6,272 0
·  ·  ·  ·  ·  ·  ·  layout_package_update:checkout_cart_sidebar_item_renderers 0.001087 0.001087 1 5,920 0
·  ·  ·  ·  ·  ·  ·  layout_package_update:checkout_cart_sidebar_total_renderers 0.001053 0.001053 1 6,048 0
·  ·  ·  ·  ·  layout_generate_xml 0.002432 0.002432 1 59,464 0
·  ·  ·  ·  ·  layout_generate_blocks 0.217251 0.217251 1 3,895,704 0
·  ·  ·  ·  ·  ·  Magento\Framework\View\Layout::Magento\Framework\View\Layout::generateElements 0.217117 0.217117 1 4,227,032 0
·  ·  ·  ·  ·  ·  ·  build_structure 0.011625 0.011625 1 388,992 0
·  ·  ·  ·  ·  ·  ·  generate_elements 0.204829 0.204829 1 3,833,240 0
·  ·  ·  ·  ·  ·  ·  ·  EVENT:core_layout_block_create_after 0.000407 0.000005 84 -24,792 0
·  ·  ·  ·  ·  ·  ·  ·  layout_package_update:catalog_product_prices 0.144649 0.144649 1 13,384 0
·  ·  ·  ·  ·  ·  ·  ·  Magento\Framework\View\Layout::Magento\Framework\View\Layout::generateElements 0.003147 0.003147 1 119,416 0
·  ·  ·  ·  ·  ·  ·  ·  ·  build_structure 0.002420 0.002420 1 71,544 0
·  ·  ·  ·  ·  ·  ·  ·  ·  generate_elements 0.000553 0.000553 1 44,136 0
·  ·  ·  ·  ·  EVENT:layout_generate_blocks_after 0.001013 0.001013 1 92,400 0
·  ·  ·  ·  ·  ·  OBSERVER:temando_replace_shipment_info_template 0.000399 0.000399 1 78,928 0
·  ·  ·  ·  layout_package_update:1column 0.016419 0.016419 1 6,880 0
·  LAYOUT 0.235797 0.235797 1 6,978,144 0
·  ·  layout_render 0.235787 0.235787 1 6,977,728 0
·  ·  ·  EVENT:view_block_abstract_to_html_before 0.000209 0.000005 39 -10,656 0
·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/vendor/magento/module-theme/view/frontend/templates/page/js/require_js.phtml 0.000752 0.000752 1 15,536 0
·  ·  ·  EVENT:view_block_abstract_to_html_after 0.000249 0.000006 39 -10,672 0
·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/vendor/magento/module-theme/view/frontend/templates/html/container.phtml 0.002136 0.002136 1 96,648 0
·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/design/frontend/Smartwave/porto/Smartwave_Porto/templates/html/head.phtml 0.000555 0.000555 1 14,984 0
·  ·  ·  EVENT:core_layout_render_element 0.001279 0.000022 57 36,984 0
·  ·  ·  ·  OBSERVER:pagecache 0.000600 0.000011 57 3,224 0
·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/vendor/magento/module-catalog/view/base/templates/js/components.phtml 0.002947 0.002947 1 19,352 0
·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/code/Smartwave/Megamenu/view/frontend/templates/onepagecategory/category_list.phtml 0.025364 0.025364 1 553,152 0
·  ·  ·  ·  EAV: Magento\Eav\Model\Config::getAttribute 0.008042 0.001005 8 274,584 0
·  ·  ·  ·  ·  EAV: Magento\Eav\Model\Config::getEntityType 0.000055 0.000005 10 1,176 0
·  ·  ·  ·  ·  load_by_code 0.005111 0.001278 4 25,000 0
·  ·  ·  ·  EAV:load_collection 0.003023 0.003023 1 30,512 0
·  ·  ·  ·  ·  load_entities 0.001662 0.001662 1 15,224 0
·  ·  ·  ·  ·  load_attributes 0.001178 0.001178 1 3,632 0
·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/design/frontend/Smartwave/porto/Smartwave_Porto/templates/html/header.phtml 0.124103 0.124103 1 1,489,464 0
·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/design/frontend/Smartwave/porto/Magento_Theme/templates/html/header/logo.phtml 0.000980 0.000980 1 81,888 0
·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/design/frontend/Smartwave/porto/Magento_Search/templates/form.mini.phtml 0.039278 0.039278 1 396,992 0
·  ·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/code/Mageplaza/Search/view/frontend/templates/search.phtml 0.037354 0.037354 1 359,856 0
·  ·  ·  ·  ·  ·  EAV: Magento\Eav\Model\Config::getEntityType 0.000204 0.000020 10 1,368 0
·  ·  ·  ·  ·  ·  EAV: Magento\Eav\Model\Config::getAttribute 0.002951 0.000048 61 17,856 0
·  ·  ·  ·  ·  ·  ·  EAV: Magento\Eav\Model\Config::getEntityType 0.000162 0.000004 43 2,952 0
·  ·  ·  ·  ·  ·  ·  load_by_code 0.001973 0.000986 2 13,424 0
·  ·  ·  ·  ·  ·  EAV:load_collection 0.013437 0.001344 10 20,296 0
·  ·  ·  ·  ·  ·  ·  before_load 0.000573 0.000057 10 2,664 0
·  ·  ·  ·  ·  ·  ·  ·  EVENT:eav_collection_abstract_load_before 0.000093 0.000009 10 -2,072 0
·  ·  ·  ·  ·  ·  ·  ·  EVENT:catalog_category_collection_load_before 0.000061 0.000006 10 -2,072 0
·  ·  ·  ·  ·  ·  ·  load_entities 0.007565 0.000756 10 26,480 0
·  ·  ·  ·  ·  ·  ·  load_attributes 0.002935 0.000293 10 4,720 0
·  ·  ·  ·  ·  ·  ·  set_orig_data 0.000067 0.000007 10 888 0
·  ·  ·  ·  ·  ·  ·  after_load 0.000343 0.000034 10 1,776 0
·  ·  ·  ·  ·  ·  ·  ·  EVENT:catalog_category_collection_load_after 0.000102 0.000010 10 -2,072 0
·  ·  ·  ·  ·  ·  ·  EAV: Magento\Eav\Model\Config::getAttribute 0.001112 0.000124 9 11,432 0
·  ·  ·  ·  ·  ·  locale/currency 0.002910 0.001455 2 47,688 0
·  ·  ·  ·  ·  ·  ·  EVENT:currency_display_options_forming 0.001974 0.001974 1 30,544 0
·  ·  ·  ·  ·  ·  ·  ·  OBSERVER:magento_currencysymbol_currency_display_options 0.001946 0.001946 1 28,624 0
·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/design/frontend/Smartwave/porto/Magento_Checkout/templates/cart/minicart.phtml 0.021325 0.021325 1 123,512 0
·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/vendor/magento/module-theme/view/frontend/templates/html/sections.phtml 0.056357 0.056357 1 658,504 0
·  ·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/vendor/magento/module-theme/view/frontend/templates/html/container.phtml 0.055576 0.027788 2 647,928 0
·  ·  ·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/design/frontend/Smartwave/porto/Smartwave_Megamenu/templates/topmenu.phtml 0.050561 0.050561 1 607,720 0
·  ·  ·  ·  ·  ·  ·  EAV: Magento\Eav\Model\Config::getEntityType 0.000256 0.000005 47 3,272 0
·  ·  ·  ·  ·  ·  ·  EAV:load_collection 0.002679 0.002679 1 25,920 0
·  ·  ·  ·  ·  ·  ·  ·  load_entities 0.001740 0.001740 1 15,440 0
·  ·  ·  ·  ·  ·  ·  EVENT:magento_catalog_api_data_categoryinterface_load_after 0.005430 0.001086 5 36,312 0
·  ·  ·  ·  ·  ·  ·  ·  OBSERVER:legacy_category_load_after 0.005302 0.001060 5 31,832 0
·  ·  ·  ·  ·  ·  ·  ·  ·  after_load 0.004736 0.000947 5 27,216 0
·  ·  ·  ·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/design/frontend/Smartwave/porto/Magento_Store/templates/switch/languages.phtml 0.003556 0.003556 1 24,384 0
·  ·  ·  TEMPLATE:/srv/magento2/hairbro-co-uk-test/www/app/design/frontend/Smartwave/porto/Smartwave_Porto/templates/html/footer.phtml 0.020872 0.020872 1 82,264 0
·  ·  ·  ·  EVENT:view_block_abstract_to_html_before 0.000077 0.000007 11 -2,656 0
·  ·  ·  ·  EVENT:view_block_abstract_to_html_after 0.000066 0.000006 11 -2,832 0